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Privacy Policy

The Tearoom Diaries understands that your privacy and the security of your online information is important to you. We maintain the strictest of privacy standards, and always make every attempt to ensure that your personal details are protected and kept confidential at all times whilst using our service.

Below, we have prepared a Privacy Policy to give you some more information about the ways in which we request, collect, store and use your personal information.

The Tearoom Diaries asks that you please read the following carefully before engaging with our service. Once you have made a purchase through our website, you will be deemed to have consented to the use of your information in all of the ways outlined below and in any ways incidental to those uses in the course of our usual business.

 

COLLECTION OF INFORMATION

The Tearoom Diaries will only request information from you at the time that it becomes necessary to us in order to fulfil one of our obligations to you as the customer. Throughout the ordering process, several pieces of information will be collected- including: your name, e-mail address, mailing address, payment information and any other information necessary to us to complete your order.

 

USE AND STORAGE OF INFORMATION

Your e-mail address will be automatically added to our database, upon completion of your transaction. We will only store or use your personal e-mail address for the purposes of future marketing or promotions from The Tearoom Diaries. While we love to keep you up to date about our brand, products and sales, you are welcome to unsubscribe from receiving such marketing communications at any time by notifying us by e-mail. You are welcome to re-join us at any time.

We may also store your mailing address for the purposes of sending out catalogues, offers or samples. This information is never used for any other purpose, nor is your address shared with any third party.

 

ACCESS TO INFORMATION

You are always welcome to view, edit, delete or otherwise modify your details held by The Tearoom Diaries. If you wish to obtain a record of the details we store about you or make an amendment to any of these, please contact us via e-mail and we will comply with your request as soon as possible.

We will never allow any third party to access information on your behalf, for any reason.

 

NON-PERSONAL INFORMATION

In addition to personal and payment details, The Tearoom Diaries may also collect non-personal or non-identifiable details about your visit to our online store.

The use of ‘Cookies’ enables us to ascertain certain details about your visit including, but not limited to: navigational information, any referring websites and location information.

This information is completely anonymous, and no attempt is ever made to match it up with your identifiable details. The information is recorded purely for statistical purposes and is used to improve our service to our customers by, for example, remembering the contents of your The Tea Room Diaries shopping cart or other website preferences.

You may choose to refuse the operation of ‘Cookies’ by disabling this feature in the settings of your computer, mobile phone or other device.

 

SOCIAL MEDIA

We will always handle any information gathered over social media in strict accordance with this policy.

We advise all users to use discretion, however, as The Tearoom Diaries cannot control, or be liable for, the use of your information by third parties who also have access to these platforms. Please use discretion when sharing information via social media, and where possible, contact The Tearoom Diaries directly to provide relevant details.

The Tearoom  Diaries will not be responsible for any loss, damage or otherwise that may stem directly from the sharing of personal information with us over social media.

 

DATA OVER THE INTERNET

The Internet is a global network. Therefore, any data that you may transmit whilst accessing our website, is transmitted globally. By visiting The Tearoom Diaries website, you are impliedly authorising the global transmission of your data.

We are not responsible for this transmission and are not liable for any consequences that may flow from it.

 

CHANGES TO OUR PRIVACY PRACTICES

The Tearoom Diaries may occasionally make changes to our Privacy Practices. Any changes that would affect our customer’s privacy or personal information will be published here and will take immediate effect from that time. Your continued use of our website is taken as your consent to the use of your personal information in any further ways, as outlined here, or ways incidental to those uses.

If you are concerned about our Privacy Practices, if you have any questions about your personal information or if you believe we have breached our privacy obligations to you please contact us directly.

Questions about the Terms of Service should be sent to us at contact@thetearoomdiaries.com.au